Shipping & Return Policies
Clear, honest delivery timelines and a 30-day risk-free inspection protocol.
International Delivery Timelines (7–20 Business Days)
To maintain fair pricing and eliminate luxury brand markups, Iterantic products are shipped directly from certified OEM fulfillment hubs using dedicated air courier networks (USPS, DHL, Royal Mail, Priority Direct). Every parcel includes an end-to-end tracking code dispatched to your email.
| Destination Region | Carrier Network | Average Delivery Time | Tracking Included |
|---|---|---|---|
| United States | USPS First-Class / Priority Direct | 7–12 Business Days | Yes (Full Route) |
| United Kingdom | Royal Mail Tracked 48 | 6–10 Business Days | Yes (Full Route) |
| Canada | Canada Post Tracked Packet | 8–14 Business Days | Yes (Full Route) |
| Australia / NZ | Australia Post Direct Air | 8–12 Business Days | Yes (Full Route) |
| European Union | DHL Express / Colissimo | 7–14 Business Days | Yes (Full Route) |
30-Day Money-Back Guarantee & Return Protocol
We want you to inspect, test, and enjoy our hardware with zero anxiety. If your order does not meet your expectations within 30 days of arrival, you are entitled to a full refund or exchange.
If your item arrives with manufacturing defects or shipping damage, snap a quick photo or video and email support@auranest.tech. We immediately dispatch a free replacement or initiate a 100% refund without requiring you to return the broken unit.
If an international parcel experiences postal disruptions and fails to arrive within 30 calendar days of dispatch, we issue a prompt 100% refund back to your original payment method.